Welcome to our mini client educational area affectionately known as “Plush-U” where your most frequently asked questions are answered.
Welcome to our mini client educational area affectionately known as “Plush-U” where your most frequently asked questions are answered.
Can you turn my illustration into custom plush toys?
Of course! We not only have an in-house industry leading design team creating hundreds of custom designs for our customers, but they are ready to work with you on your own illustration, picture, or imagination. Bringing your ideas to life!
Are you able to make plushies look like my mascot?
Can we ever! Due to our long relationship with Loonie Times, a custom mascot company, we originally started making custom stuffed animals and custom plush toy replicas of mascots. So I guess you can say we specialize in that field.
If I don’t have an original design, can I choose to customize a teddy bear or stuffed animal with my logo?
If you can dream it, we can create it! So to answer the question, yes, you can choose from our catalog a design our designers have created and add your own logo to it. Whether it is a plush dog, a custom plush doll, or a teddy bear, we can create anything you have in your mind. Furthermore, we can even work with you to create your own design.
Can I see a prototype sample first, before I make my decision to place an order?
Yes! Of course, our goal from the beginning is to ensure your plush toy turns out exactly how you want it. So we will never start mass producing your custom plush toys without your 110% satisfaction
Will it cost me money to make a prototype sample?
Since it does take various materials, time, and shipping expense to get the prototype to you on time and the way you like it, we do charge $300 for the first prototype sample for approval.
What’s your minimum order?
We do require that a minimum 3,000 pieces order, since we are a custom plush manufacturer, we do not specialize in small orders. We are not wholesalers and don’t keep stock items.
What’s the average turnaround time?
Our average turnaround time for your custom made stuffed toys, is about 3-4 months. But we can certainly do our best to accommodate for rush orders!
Are your custom plush toys safe?
Custom plush toys were originally designed to be enjoyed for small children. Hence when we create any plush toy, custom or not, we always ensure it can be used for all ages. You can choose to go through additional testing to pass the Canadian Consumer Goods Safety Act (SOR/2011-17), and the USA Children’s Product Certificate.
Can you do custom packaging?
We must definitely can! We cannot express how much we are interested in getting the custom plush toys to you, the way YOU want it. So if you need custom packaging we most definitely can do that.
Can you make accessories for my custom plush?
This is not only something we do, but something we highly recommend. It will help your custom plush toy look original and eye-catching. With custom stuffed animals, props and accessories work great! We can even make matching custom key-chains for your plush toys!
Who do you work with?
Soft Plush Toys works with all sorts of clients. Whether you are a small business, or an established corporate giant, non-profit organizations, and even governments, we are more than happy to see your ideas come to life. If you want quantities in the thousands, high quality material, custom designs catered to your needs, and want the easy service, then we work with you.
Why should I choose Soft Plush Toys if I’m a distributor?
Over the years we have worked with various distributors giving them competitive prices, with services leaving them smiling. We are ready to work with you so your custom soft plush toy comes out with the design and materials you had in mind. We will also work with you if you are looking for confidentiality agreements, exclusivity, and non-disclosure agreements.